Privacy and Feedback
Privacy Practices and Feedback Welcome to this website (the “Website”), a service of Comcast Spotlight, Inc. (“Comcast,” “we,” or “us”). This statement (the “Privacy Statement”) discloses the privacy practices for this Website only, including an explanation of: the categories of personally identifiable information about you that may be collected (“Information”); how the Information is used;
- the categories of persons or entities with whom the Information may be shared;
- the choices that are available to you regarding collection, use, and distribution of the Information;
- how you can opt in or out of Comcast promotional e-mail;
- the kind of security procedures that are in place to protect the loss, misuse or alteration of Information;
- how you can review and request changes to the Information;
- how we notify visitors and users of this Website of changes to this Privacy Statement;
- and the privacy policies that apply to subscribers to each Comcast product and service.
Information Collection and Use
A special note about children: Comcast does not knowingly collect personally identifiable information from children under the age of thirteen and does not wish to collect any such information. Federal law requires website operators who collect personal information from children under the age of thirteen to first get parental consent. Children should always get permission from their parents before sending any information about themselves (such as their names, e-mail addresses, and phone numbers) over the Internet, to us or to anyone else.
What categories of personally identifiable information do we collect?
The Information collected by Comcast falls into two categories: (1) Information voluntarily supplied by visitors to and users of the Website and (2) tracking Information recorded as visitors and users navigate through the Website. Some of this information is personally identifiable information, but much of it is not. Personally identifiable information is information that identifies a particular person.
To make use of some features on our Website and take advantage of certain promotions and offers, visitors and users need to register and provide certain Information as part of the registration process. We may ask, for example, for yourname, e-mail address, street address, and zip code. We might also request Information about how you use various products and services in order to customize the content and offers that we make available to you on this Website. In addition, we may ask you for Information about your interests in television viewing, sports, personal finance, the performing arts, and the like. The Information you supply will help us to offer you more personalized features, complete the particular function of the Website you are using, and tailor our Website to your interests to make it more useful to you. Our systems will remember some of this information the next time you log in and use our Website, but you can always review and change your information by following the instructions below under “Changes to Information” in this Policy Statement.
The more you tell us about yourself, the more value we can offer you. Supplying this Information is entirely voluntary. But if you choose not to supply the Information, we may be unable to provide you with the products and services we make available to other users of and visitors to our Website. And you will not be able to enter some contests or sweepstakes through our Website unless you provide certain personally identifiable Information about yourself. When you submit any personally identifiable Information over this Website, Comcast: (i) will use the Information for the purposes described at the time you submit it (for example, your name, address, telephone number, and e-mail address provided while entering a contest or sweepstakes will be used in connection with the processing and fulfillment of your entry); and (ii) may use the information to contact you to make you aware of other products and services of interest. Of course, if you want to remain completely anonymous, you're still free to take advantage of the publicly available content on our Website without registration.
What Information is included in Advertisements?
When placing an advertisement on the Website, it is important to note that any information you choose to include in an advertisement may be made publicly available via the Website.
When do we share Information?
We consider the personally identifiable Information contained in our business records to be confidential. We may sometimes disclose personally identifiable Information about you to our affiliates or to others who work for us. We may also disclose personally identifiable Information about you to service providers and vendors, and to others who provide products and services to us. For example, when you use certain functions on this Website you may notice that the Website actually collecting or processing the Information may be other than a Comcast website. We may be required by law or legal process to disclose certain personally identifiable Information about you to lawyers and parties in connection with litigation and to law enforcement personnel. For example, we may be required by law to disclose personally identifiable Information about you without your consent and without notice in order to comply with a valid legal process such as a subpoena, court order, or search warrant.
What do we do to personalize your use of this Website?
To help make our Website more responsive to the needs of our users and visitors, we use a standard feature of browser software called a "cookie." We use cookies to help us tailor our Website to your needs, to deliver a better, more personalized service, and to remember certain choices you’ve made so you don’t have to re-enter them. We may use two kinds of cookies: (i) temporary or “session”-based cookies that contain certain information about a user’s or visitor’s use of our Website at a particular time and (ii) “persistent” cookies that contain certain account-related information about a registered user’s use of our Website. Session-based cookies are automatically disabled or deleted when a user of or visitor to our Website closes his or her browser software at the end of session. Persistent cookies remain stored on a registered user’s computer system until he or she disables or deletes them. You may read about enabling, disabling, and deleting cookies at www.comcast.com at any time by searching for “cookie” and clicking on the link for the topic you wish to read. Of course, if you set your browser not to accept cookies or you delete them, you may not be able to take advantage of the personalized features enjoyed by other visitors to and users of our Website.
The cookies we use don’t directly identify visitors to or users of our Website as particular persons. Rather, they contain information sufficient to simplify and improve a visitor’s or user’s experience on our Website. For example, we may use session-based cookies to track the pages on our Website visited by our users. We can build a better Website if we know which pages our users are visiting and how often. Or, we may use persistent cookies to simplify access to a user’s account information over our Website, for example. In connection with the standard operation of Comcast’s systems, certain non-personally identifiable information about visitors to this Website is recorded. This information is used primarily to tailor and enhance visitors’ experience using the website. We may use this information in an aggregate, non-personally identifiable form to, among other things, measure the use of our Website and determine which products and services are the most popular with Website visitors.Where do we permit visitors and users to opt in or out of promotional e-mail?
You may choose to receive, or not receive, promotional e-mails about Comcast’s cable television and other services by going to the Internet web page located at www.comcast.com/preferences and following the instructions there. If you have otherwise provided your e-mail address to Comcast, or Comcast has already obtained it, then Comcast may have already contacted you about receiving promotional e-mails separately.
Other Websites
To make our Website more valuable to our visitors, we may offer some features in conjunction with other providers. Our Website may also include links to other websites whose privacy policies and practices we don't control. Once you leave our Website by linking to another one (you can tell where you are by checking the address --known as a URL-- in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the website you're visiting. That policy may differ from this Privacy Statement. If you can't find the privacy policy of any of these websites via a link from the site's homepage, you should contact the website directly for more information.
Security
All information gathered on our Website is stored within a Comcast-controlled database accessible only to Comcast and its specifically authorized contractors and vendors. However, as effective as any security measure implemented by Comcast may be, no security system is impenetrable. We cannot guarantee the complete security of our database, nor can we guarantee that Information you supply won't be intercepted while being transmitted to us over the Internet. If you don't want us to know any particular information about you, don't include it in anything that you submit or post to this Website or send to us in e-mail.
Changes to Information
You may review and change Information that you provide to us through this Website by submitting a request through a feedback form or other designated page on this Website. The information you submit to this Website is also automatically updated each time you enter a new contest or sweepstakes through this Website.
Changes to this Privacy Statement
We may change this Privacy Statement from time to time. If we change this Privacy Statement at some point in the future, we’ll post the changes on our Website. By continuing to use the Website after we post any changes, you accept and agree to this Privacy Statement, as modified. Of course, our use of Information gathered while the current privacy statement is in effect will be consistent with the current Privacy Statement, even if we change that Privacy Statement later.
Privacy Policies for Comcast Products and Services
This Privacy Statement discloses the privacy practices for this Website only. Comcast supplies copies of the privacy notices that apply to each of our Cable, High-Speed Internet, and Digital Phone products and services separately to our subscribers. You may also view these privacy notices at www.comcast.com at any time by searching for “privacy” and clicking on the link for the privacy notice you wish to read.
